Mobile Device Setup

Ever find your smartphone not performing up to par? Or perhaps you’re delaying an upgrade because the prospect of setting up something new feels daunting? No need to worry – Xperts is here to assist. We specialize in all brands and models, ensuring we can expertly set up your new phone and optimize the performance of your existing one.

Configure Your Mobile Device

Optimize Your Mobile Experience with Our Expert Assistance

If you’ve recently acquired a new mobile device, our skilled technicians are ready to guide you through the setup process. Whether you’re looking to send and receive emails, download and enjoy music and movies, delve into E-books, or share digital photos, we’ve got you covered.

Our comprehensive technical support caters to both Android phones and Apple devices, ensuring a seamless and tailored experience based on your specific needs.

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Connect Your Mobile Device to Your Computer.

Once configured, the subsequent action involves syncing your mobile device with your desktop or laptop. This ensures that activities on your mobile device synchronize with your computer and vice versa.

For instance, capturing a photo on your smartphone would be mirrored on your computer, and conversely, downloading a song on your computer would seamlessly transfer to your mobile device upon their connection.

Show You How to Use The Device

Lastly, we’ll guide you on maximizing the use of your mobile device. You might not be fully acquainted with all the fantastic features it offers – we’ll detail what these features are, how they can enhance your daily life, and provide instructions on their usage.

Beyond basic phone calls, we’ll cover topics such as activating Bluetooth, enabling location settings, fast device pairing, and more.

On the other hand, you might have done some research and identified specific features you want to utilize but are unsure how to navigate them. No need to worry; we’ll walk you through the process!

Contact Us For Tech Support, Computer Repairs, And More...

To find a solution to your tech issues – whether remote or on-site – request a Xpert or call us today.

Phone: 1300750037
Address: 5 Waimarie Dr, Mount Waverely 3149
Email: [email protected]
Hours (AEST/AEDT): Monday – Friday: 8am – 9pm
Saturday: 8am – 5pm
Sunday: 9am – 6pm
Public Holidays: 9am – 6pm
  • Cancellation:
    • We kindly request a minimum of 4 hours’ notice for cancellations of IT support appointments.
    • To cancel your appointment, please contact us as soon as possible via phone or email.
    • We will confirm your cancellation.
  • No Show:
    • If you fail to show up for your appointment without prior notice, it will be considered a “No Show.”
    • A $50 Callout Fee will be charged to cover the time and expenses incurred by our team in preparing for your appointment.
    • The no-show fee will be added to your account and payable by the invoice due date.
  • Exceptions:
    • We understand that emergencies can occur, and we will assess each case individually.
    • If you have a valid reason for your cancellation or no show, such as a medical emergency, we will waive the fee.
    • Please contact us as soon as possible if you encounter any such circumstances.
  • Payment:
    • Failure to pay due invoices may result in account progress for recovery actions.
  • Contact Us:
    • If you have any questions or concerns regarding our cancellation policy, no-show fees, or unpaid invoices, please reach out to us at [email protected].
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